Did you know that you can return most new items on Amazon within 30 days of delivery. Not? Then read on, we’ll tell you more about the return policy and how to get a free return on Amazon?
How do I get a free return on Amazon?
How do I get a free return on Amazon?
To return an item you ordered, follow these steps:
- Go to the “Your orders” section to display the latest orders. To return a gift, see Return a Gift.
- Select an order and click on “Return or Replace Items”.
- Select the item you wish to return and select an option from the “Reason for return” menu.
- Choose how your return will be processed. If applicable, please choose a refund or replacement.
- For items sold by an Amazon seller, you will see a “Submit return request”. The Amazon Seller reviews return requests before issuing a refund or replacement.
- If you do not receive a response within two business days, you may file an A-to-z warranty claim.
- Choose your preferred return method.
- Print a return label and return authorization.
- Add a return label (if applicable) and package your return items. Pack the item securely, following the instructions sent to you when requesting a return from the Returns Center.
- You can view the return or refund status under “Your orders” by selecting “View Return/Refund Status” next to the relevant order.
- To return without labels and boxes, click on return in the “Your orders” section. If you choose a return location without labels and boxes, you do not need to pack the item in a shipping box. After completing the steps of the return process, you will receive a QR code. Bring the item you want to return and the digital QR code to the pickup point.
- Before returning items on which you have stored personal information, such as laptops, cameras, or other electronic devices, completely erase all information.
Which products are eligible for a free return on Amazon?
Amazon.com offers free returns on most items shipped to an address in the 50 states.
How does Amazon FREE Returns work?
All returnable items under 50 pounds sold by Amazon have at least one free return option. You may return an item for any reason in new and unused condition within 30 days of purchase.
How does it work to return an item to Amazon without labels and boxes?
Don’t worry about label printing or product packaging. Just go to the “Your orders” section and select the item you want to return. Let the Amazon team know why you want to return this item, and then choose a return destination that accepts returns without tags or boxes. You will be sent a QR code; just bring your code and item to the pickup location and you’re done.
When will you get your money back?
Most funds are fully refunded within 3-5 days after Amazon receives and processes your return.
Does Amazon offer replacements and exchanges?
Yes, you can create replacement and exchange orders from this page by clicking on “Return Items” and following the instructions. If you receive a damaged or defective item, they will send you a replacement for the exact item.
If you want to exchange an item for another item, you can exchange it for a different size or color, or for an item in your shopping cart.
Return cost for other countries
Sometimes there may be a charge for returning items.
But what if you receive a damaged, defective, or wrong item sold by Amazon and want to replace it with the same item?
You will be charged a single flat fee for each return shipment, as well as a fee for each item in that shipment. On each return shipment, the item with the highest shipping cost determines the shipping fee; A unit fee applies according to the products you are returning. You can return items from different orders in one package via “Your orders”.
Each return label is assigned to a specific return. If you do not see the option to return multiple items in one box during the return process, do not include items from multiple orders or shipments in one box. This may prevent your return from being properly processed.
Yours, Amaz.Markets
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